Altaquip is a growing company that has been proudly serving North America for over twenty years as a part of Scott Fetzer, a Berkshire Hathaway company.
Technicians are responsible for helping the company provide an excellent and consistent service quality product through proper diagnosis, repair, warranty/non-warranty evaluation, cleaning, and documentation of each unit that is brought into the Service Center for repair or refurbishment so that the customer is given an excellent service experience. Directly reports to the Service Center Manager and Assistant Manager of Operations.
+ Show up to work timely and be ready to work
+ Repair all assigned units correctly, safely, and efficiently
+ Accurately document all work performed to each unit on the work order for invoicing.
+ Accurately capture all product information including serial number, model number, and other required information for the proper filing of warranty claims.
+ Clean repaired units prior to moving them to the outbound area for delivery.
+ Look up parts via computer and retrieve parts from parts shelves when needed.
+ Train/mentor less-experienced Technicians
+ Keep work area clean and organized
+ Housekeeping of all shop common areas and other duties as assigned
+ This job description is not meant to be a complete listing of all duties and responsibilities of a Technician.
+ During the course of employment, many different items may present themselves needing attention, and anyone in this role must be flexible and able to address items outside of the items listed here.
+ 0-2 years documented experience
+ No certification required
+ Ability to read and write the English language.
+ Ability to use the computer for parts look up.
+ Ability to work in fast pace environment.
+ Walks, stands, bends, squats during entire shift.
+ Ability to move and lift up to 50 lbs. on a frequent basis.