Altaquip is a growing company that has been proudly serving North America for over twenty years as a part of Scott Fetzer, a Berkshire Hathaway company.
Technicians are responsible for helping the company provide an excellent and consistent service quality product through proper diagnosis, repair, warranty/non-warranty evaluation, cleaning and documentation of each unit that is brought into the Service Center for repair or refurbishment so that the customer is given an excellent service experience. The Technician II reports directly to the Service Center Manager.
+ Show up to work timely and be ready to work.
+ Repair all assigned units correctly, safely and efficiently.
+ Accurately document all work performed to each unit on the work order for invoicing.
+ Accurately capture all product information including serial number, model number and other required information for the proper filing of warranty claims.
+ Clean repaired units prior to moving them to the outbound area for delivery.
+ Look up parts via computer and retrieve parts from parts shelves when needed.
+ Train/mentor less-experienced Technicians.
+ Keep work area clean and organized.
+ Housekeeping of all shop common areas and other duties as assigned.
+ 2-5 years experience and general knowledge test developed internally.
+ Demonstrated ability to repair 2 stroke and 4 stroke equipment.
+ Any certification that lapses has a 120 day period to renew before step down to lesser technician level and rate of pay. Certification expiration will be tracked.
+ Ability to read and write the English language.
+ Ability to use the computer for parts look up.
+ Ability to work in a fast-paced environment.
+ Walks, stands, bends and squats during the entire shift.
+ Ability to move and lift up to 50 lbs. on a frequent basis.